Terms and Conditions

GENERAL TERMS AND CONDITIONS


General Terms and Conditions (GTC)

Address:

Anett Bulano
Ringstraße 173
04209 Leipzig
Deutschland
info@bulano.photography

§ 1 RESERVATION OF TITLE AND COPYRIGHT

(1) The goods remain the property of Anett Bulano until full payment is received.
(2) The works are limited editions of a maximum of 11 copies. 2 copies are reserved as artist’s proofs. After the sale of the last number, the edition is considered sold out, and no further prints will be produced.
(3) Each work is hand-signed, numbered, and accompanied by a Certificate of Authenticity by the artist.
(4) The copyright remains with the artist. The acquisition of a work does not entitle the buyer to reproduce, distribute, publicly display, or use the work in any way that goes beyond personal use. Any form of unauthorised reproduction, including for the purpose of AI training, is prohibited. For licensing enquiries, the artist may be contacted.

§ 2 SCOPE OF DELIVERY

(1) Shipping of the works is exclusively available within the European Union and Great Britain.
(2) Customers from other countries who are interested in a purchase must contact Anett Bulano via email or the contact form.

§ 3 WARRANTY FOR DEFECTS AND LIABILITY

(1) Defects must be reported immediately upon delivery, but no later than 7 days after receipt, in written form with a detailed description and, if possible, with photos. Obvious defects reported later are excluded.
(2) Shipping damage must be reported immediately to the delivery company. The customer must report the damage to Anett Bulano without delay, who will then handle the claim with the transport company.
(3) What is not considered a defect:

  • Subjective taste complaints.
  • Minor production deviations (color shifts, offset, edge trimming).
  • Colour differences between orders, reference samples, or devices.

(4) Proof requirements for colour complaints: For complaints about colour reproduction, the customer must prove that the digital photo meets standard expectations, Anett Bulano’s colour profiles were used, their monitor was calibrated, and their output devices are in proper condition.
(5) Remedy: In the event of a justified complaint, Anett Bulano may provide a replacement. If a replacement is refused or delayed beyond a reasonable time, the customer may cancel the order or reduce the price.

§ 4 CONTRACT LANGUAGE The contract languages are German and English.

§ 5 DATA SECURITY AND DATA PROCESSING

(1) Personal data (address, email, phone) are handled according to the applicable data protection laws (BDSG, GDPR). Data is not shared for advertising purposes.
(2) Customer image files are stored only until payment is completed. Additional long-term storage is not provided.
(3) All data is stored via automated processing on Anett Bulano’s secure customer server.

§ 6 APPLICABLE LAW AND JURISDICTION

(1) German law applies.
(2) The place of jurisdiction is Leipzig, Germany.

§ 7 SEVERABILITY CLAUSE

Should any provision of these terms become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by the relevant legal rule.